: Citing the same source several times I have two pages that I would like to cite/reference in a paper. Both pages are located on the Microsoft website (and both represent specifications of document
I have two pages that I would like to cite/reference in a paper. Both pages are located on the Microsoft website (and both represent specifications of document formats). The problem is that there are no authors mentioned in those documents, thus the author is... Microsoft. Both papers are published in 2010.
So in the ref list I have something similar to the following:
[Microsoft, 2010] Microsoft, [paper name], [link] ...
[Microsoft, 2010] Microsoft, [other paper name], [other link] ...
The problem is pretty obvious — I cannot reference those sources since the reference in text will be ambiguous. What does one do in this situation?
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I believe the answer is to cite ( and reference ) them as "Microsoft, 2010a" and "Microsoft, 2010b", putting them in date order if you have a more precise date of production, or any order if you don't.
It is also a problem for other authors who are especially prolific, and produce multiple related publications in a year. Most of the time, academic authors will explore a particular topic in multiple ways, and so you can reference just one and get the information, but here, of course, you have a corporation, which can do a whole lot more.
The a,b,c,d approach is the one I have seen, and should be accepted under most schemas.
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