: How to write mail where the topic inside mail is not our concern Today I received a mail from our support team which is beyond our concern and we can't look into the matter. I need to mail

Today I received a mail from our support team which is beyond our concern and we can't look into the matter.
I need to mail them back "As we can not do anything regarding this case". Since this will not be appropriate way to mail them, what else i can use in my mail to reply them back politely.

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@Berumen699

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@Murray165

"FYI - This issue is not related to our department/team. Please refer to --- --- for a better solution."

"Our team is not in the best position to handle this issue. Refer a more oriented team for quicker resolution"

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: How to write mail where the topic inside mail is not our concern Today I received a mail from our support team which is beyond our concern and we can't look into the matter. I need to mail

More posts by @Berumen699

: Where to draw the line between fantasy and reality in a story? I realize this question may sound broad or vague, so allow me to explain. I never knew much about combat or dealing with injuries

: How to write a scene where something devastating suddenly happens? I've always struggled with writing scenes like these. For example, imagine a situation where two characters, Steve and Alice,

: Why are audio books more expensive than a movie ticket? Think of all the millions of dollars actors are paid, and all the thousands of people who scroll by in the credits. Surely the cost

: Referencing the present while using the past tense It feels awkward and confusing to speak specifically about the present -- e.g. "right now," "these days", "this very moment", etc. -- when writing

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