: Re: It is unprofessional to use double exclamation marks and CAPS in a product or service? I'm developing a website: http://alexchen.info/brianfunshine/ My customer wrote the following in the front

@Debbie451

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Robusto makes a good point about knowing your audience. Beyond that, I think caps and exclamation points are used for emphasis and attention. Try to find other ways to accomplish those goals. Spacing? color? italics? placement?

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