: Re: How should I phrase "requests" to a higher-ranked individual in another department? At work, I lead a small team of programmers. I often have to request equipment and services from our I.T.

@Turnbaugh521

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I think there's a middle ground between subservient and authoritative.

How about:

We have a new member of our department, John Smith, and he'll need a PC and e-mail account. Do you need any information beyond his name, or is this e-mail sufficient to get the gears in motion?

or, if you think that'll make you sound like you don't know the procedure for setting things up, how about being direct about what's needed, but less direct about telling the IT guy that he has to take care of it:

John Smith just started working for our department, and he'll need a PC and e-mail account. It's nice to see the company growing!

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