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Topic : Re: How should I phrase "requests" to a higher-ranked individual in another department? At work, I lead a small team of programmers. I often have to request equipment and services from our I.T. - selfpublishingguru.com

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You could soften it by adding a few more fluff words around the direct approach:

John Smith has just joined the company, and I'd like to request a new
PC and email account for him.


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