: Re: Why do many manuals and technical documents seem to prefer passive voice? It seems like many manuals and technical documents prefer passive voice over active voice. Is this true, or is it just

@Hamm6328258

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I can add that more than a decade ago, I was senior tech writer with an engineering & manufacturing firm whose product was used in semiconductor fabs, and when I started, the vast preponderance of their tech docs were littered with egregious passive voice, as well as massive redundancies and an over-reliance on repeated heavily-bolded all caps warnings where there were use-case risks.

I found, after discussion with the heads of Document Control and Engineering that this was a result of the one class each engineer had been required to take in tech comms during university - and that independently, at no less than ten top-flight US engineering programs, these student were taught that passive voice would somehow help them magically evade liability and responsibility should an enduser be harmed in the use of their product.

Needless to say, this is a baseless belief, belied by both competent writing and many years of case precedent, and once I presented studies, and brought in a risk-specialist attorney to explain this, we shifted language.

Old:

"Should an incompatible gas be flowed through this purifier's getter bed, an uncontrollable runaway exothermic reaction may occur, with risk of harm to nearby persons or property. When facilitizing this unit, confirm gas compatibility."

New:

"Caution: this purifier may explode or catch fire if the wrong gas is flowed through the getter bed. Double-check for correct gas to purifier chemistry at installation and again prior to flowing gas."

I suspect that though this was more than a decade and a half ago, the same thinking may still apply.

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