: Re: A friendlier way to write charges or fees to clients? What is a better way to write in an email to tell my client that I will charge him a fee of say 0? Often, I feel very reluctant

@Murray831

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There are two elements of a quote for which clarity is far more important than friendliness:

The description of your services.
The statement of your fees.

If you like, make everything else in your message friendly. But write the description of your services clearly. Then write a short line like this:

My fee for these services is 0.

None of that "I will quote" or "I will give you a quote" blather. That's filler.

Also consider whether friendliness is what you really want. You and this client are strangers, and this client wants you not as a friend, but as someone who can provide a service they need. The client may read a friendly message as wishy-washy, or presumptuous.

It's hard to establish the tone of a relationship through text. If you want to make your relationship more person, have a phone call or two, and be personable. That will establish a relationship, and the relationship will set the context in which the client reads your email messages. If the relationship is friendly, the client will read the message in a friendly tone.

But whatever you choose to do, when it comes to the terms of your agreement, favor directness and clarity over friendliness.

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